“Our customers and staff are amazed (with Table Tracker). A lot of people haven’t seen the system in use before and are impressed by how it works and how the pagers communicate with the kitchen.” – Edwin Arreola, operations manager
Labriola Ristorante is a unique concept that began in Oak Brook, Illinois and is known for its delicious breads. The concept transformed from a baking company to a restaurant, bar and cafe when they opened their second location in Chicago in January, 2015. The new restaurant offers guests multiple experiences under one roof: a full-service Italian restaurant and bar, as well as a fast-casual cafe and bakery.
With the introduction of this fresh and new concept, operations manager Edwin Arreola wanted to take a different approach to food delivery than the usual table numbers that had been used in the Oakbrook location. With the new restaurant located right off the popular Magnificient Mile on Michigan Avenue in Chicago, it was averaging 150-200 guests during the breakfast and lunch rush. Arreola wanted to find a way to manage the rush and ensure food delivery and operations would run smoothly… Continue reading