“Rather than the old fashion way of screaming out customer names or putting a number on a table, we needed something more seamless and technology driven.” – Franchise owner
A national fast casual burger concept serves all-natural burgers and hot dogs with the freshest ingredients. Delivering high-quality food to customers in a matter of minutes isn’t the only priority for one franchisee. He also believes his restaurant’s success is linked directly with delivering exceptional guest experience.
Once guests place their orders, they can expect their food to be ready in 7-10 minutes. One franchisee owner said the challenge lies in managing the number of orders the kitchen can handle and ensuring food runners continue to deliver food within the allotted time without backing up the kitchen. “Rather than the old fashion way of yelling out customer names or putting a number on a table, we needed something more seamless and technology driven,” said the franchise owner…
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