In the competitive industry of casinos, customer service is what differentiates you from others. We offer a complete line of communications solutions aimed at improving customer experience, service efficiency and dwell time.
Whether your guests are waiting for food, a casino game or a spa service, let them roam freely. With LRS connect, you can manage your waitlist and notify guests with any internet connected device. Serve more guests faster!
With LRS server paging systems, you servers and wait staff can will deliver food hot and fresh, increase tip averages, and sell more.
Keep your teams nimble and efficient with Motorola's two-way radios. Improve response times and provide a best in class customer experience.
Enable guests to request assistance or service with LRS push button paging systems. Provide on demand ordering or service from the table or use push button paging as a door bell or notification solution for your staff.
LRS provides a comprehensive suite of tools including Guest Paging (for waitlists), Staff/Server Paging (for food and service alerts), Motorola Two-Way Radios (for team coordination), and Push-Button Paging (for on-demand guest service).
Our solutions are designed to improve the guest experience by reducing perceived wait times, increasing staff efficiency, and boosting “dwell time” by allowing guests to roam the casino floor or visit the bar while waiting for a service or table.
No. LRS systems are “Plug and Play” and designed for easy, immediate use without complex installation or extensive staff training.
Yes. Using LRS Connect, you can manage your waitlist from any internet-connected device and notify guests via a standard LRS pager or a text message (SMS) sent directly to their mobile phones.
By providing guests with pagers, they are no longer tethered to a host stand or waiting area. They are free to continue gaming, shopping, or dining, which increases participation and revenue opportunities across the property.
Push-button transmitters can be placed at gaming tables, VIP areas, or poolside. When a guest needs assistance or wants to order a drink, they simply press the button, which sends an instant, silent alert to a staff member’s pager or radio.
Server paging ensures that food is delivered hot and fresh by notifying waitstaff the moment an order is ready in the kitchen. This reduces staff “dead time” spent hovering in the kitchen and allows them to spend more time on the floor serving guests.
LRS pagers are known for industry-leading long-range capabilities suitable for large casino floors and resorts. For exceptionally large properties, signal repeaters are available to ensure 100% coverage.
For traditional on-premise paging hardware, there are no monthly fees. Advanced cloud-based messaging features via LRS Connect may have different structures, but the core hardware is an outright purchase.
LRS pagers are built for high-traffic, professional environments. They are made from high-quality, impact-resistant materials designed to withstand the drops and spills common in busy hospitality and gaming settings.
LRS is known for offering the “longest warranty” in the industry to ensure your investment is protected against manufacturing defects. (Standard LRS warranties typically start at 3 years).
While they are separate technologies, they complement each other. Radios provide instant voice communication for security and management, while pagers provide discreet, silent alerts for service staff and guests.
