Table Tracker

Deliver Food To The Table Faster

Table Tracker is a wireless table location solution that helps your food runners know exactly where customers are sitting and deliver food to the table faster. Boost efficiency and productivity by eliminating wandering staff. Guests will have a better experience and you’ll have actionable performance data.

Order

A Table Tracker is started and handed to the customer at the time of order

Locate

The Tracker reads tags on the customer’s table and broadcasts its location.

Deliver

The food runner checks the order view and delivers the food to the right table every time

Analyze

Management can review stats and set benchmarks and make informed decisions.

Easy for customers

Simply placing the Table Tracker anywhere on the table sends their location.

Pinpoint Accuracy

Staff knows exactly which table to go to. No zones or areas to search.

Goal Setting and Reporting

Goal summary reports make it easy to monitor each restaurant location’s delivery metrics against overall corporate goals.

Manager Alerts

Managers can receive text alerts when orders aren’t delivered in a timely manner, or when performance metrics are dipping below expectations.

API Integration

Table Tracker can be integrated into your other operational software for a more streamlined approach to locating customers.

Passive RFID technology

No batteries to replace at the table.

Flexible Installation

DIY or fully managed installation options

Full Table Coverage

Placing trackers anywhere on the table sends the location.

Screen

Set up one or multiple iPads on your restaurant to see orders pending delivery. Orders are color coded indicating how long they have been open.

Gray

Normal

Yellow

Target delivery time is approaching.

Red

Past target delivery time.

On screen stats to monitor performance live. 2 weeks of reporting available on the iPad and up to 2 years on the LRS Connect cloud.

Analytics

Table Tracker collects important data so restaurant managers know how they are performing over time and across multiple locations.

Report Name
App
LRS Connect*
1 – Tracking Summary
N/A
2 – Location Comparison Table
N/A
3 – Delivery Time by Day
4 – Delivery Time by Week Day
5 – Delivery Time by Time of Day
6 – Dine-In & To-Go Orders by Time of Day
7 – Orders by Weekday
8 – Orders & Delivery Time by Time of Day
9 – Table Utilization
10 – Time to Sit by Time of Day
11 – % Goal Met by Day
N/A

* Multiple locations can be compared and reports can be exported in csv format.

System
Components

iPad with TT App

The Table Tracker iPad app operates as the central user interface for interactions. The iPad receives a Wi-Fi signal from the LRS Gateway. If a larger display is needed, the iPad can be connected to a low-cost flat screen monitor. Operating Voltage: 12V DC

Tracker

Tracker

The Tracker communicates via ZigBee protocol when it reads a Start, Clear and location RFID tag. Operating Voltage: 3.3V DC

RFID Tag Sheets

RFID Tag Sheets

Customers can choose one, or a combination of under-the-table tags, table docks, and mats for their Table Tracker system to fit their business. These do not require any power as they contain passive RFID tags. Trackers read these and broadcast the ID or location read.

Starting & Clearing Docks

Starting & Clearing Docks

Starting and Clearing Docks are used to change the state of a Tracker. When in a “started” state, an order is started and an order strip appears in the order view of the application. When “cleared”, the order strip is removed from the active orders view and the tracker session is ended.

Tracker Charger

The Tracker charger includes a wall plug and keeps stacked Tracker’s charged and operational. When not in use with a customer, Trackers are stored on the charging base and batteries are maintained in a charged state. Operating Voltage: 12V DC

Table Docks

An alternative to the under-the-table tag solution, the table docks include RFID tagging within them and are designed for placing the Tracker on them. Up to 3 trackers can be stacked on one dock to read the location.

Portable Clearing Unit

The Portable Clearing Unit is an alternative option to the stationary clearing dock often placed by the expo counter or window, giving staff the opportunity to clear an order immediately upon completing the delivery or service. There is an optional leather belt-clip case.

Repeater

Repeaters build a mesh ZigBee network with the LRS Gateway to increase the reach or range of the trackers. Operating Voltage: 12V DC

Round Mats

Shielded mats designed for indoor and outdoor use. Ideal for metal surfaces that don’t allow for trackers to read under-the-table tagging. Mats come with an optional center hole to accommodate umbrellas. Dimensions: 14” Diameter

LRS Gateway

The LRS Gateway connects the Table Tracker iPad app (via Wi-Fi) and Trackers (via ZigBee). This acts as a “State Machine” and contains proprietary Table Tracker firmware to manage open orders. The Gateway uploads data to the LRS Connect cloud to feed online reporting. Operating Voltage: 5V AC

Router

Provides a secure and dedicated Wi-Fi network for the Table Tracker system. The Gateway and iPad are the exclusive users of this network. The Gateway requires a cable connection to the router. Potential Wi-Fi traffic issues on existing business networks are prevented with this dedicated router. Operating Voltage: 24v POE

Branding

STANDARD KIT
LRS Paging Transmitter

(TX-9560MT)

LRS Paging Transmitter TX-9560MT

PRO KIT
LRS Connect Transmitter

(TX-7471)

LRS Connect Transmitter TX-7471

Compatible with

Messaging

Group Paging
Group Paging
Up to
Up to
6
99
Custom Alpha Messages
Custom Alpha Messages
 
76
Preset Alpha Messages
 
Text Messaging
 
Continuous Paging
 
All Locate

Specifications

3.25” (W) x 10.5” (L) x 1.25” (H)
4 (W) x 8 (L) x 4 (H)
(Dimensions with Antenna)
(Dimensions with Antenna)
 
2.1 lb
1 lb
(Weight)
(Weight)
 
110V or 120V
110V or 120V
Custom Alpha Messages
Custom Alpha Messages
Rechargeable
(Power)
(Power)
 
420 – 470 MHz
420 – 470 MHz
(Paging Frequency)
(Paging Frequency)
 
Internet Connectivity
 
Dry Contact Sensor Ports

Advanced Features

Range Test Mode
Range Test Mode
 
Program Pagers
Program Pagers
 
Time Display
 
Anti Theft
 
Digital Waitlist Integration

Contact us

Call 1.800.577.8101 or complete the form.

Connect with an LRS expert. We’re available Monday – Friday, 8 a.m. – 6 p.m. CST.

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