Case Study

Cafesano Successfully Expands With Help From Table Tracker

Industry: Hospitality

Product: Table Tracker

“We launched a second, larger location with a boost of confidence knowing that we could rely on Table Tracker.”

Joanne McDaniel, Director of Marketing, Cafesano

Profile

Cafesano is a casual Italian and Mediterranean Bistro with two Northern Virginia locations. Since 2005, Cafesano has provided guests with recipes that prove “great taste” and “good for you” can describe the same dining experience! Cafesano has used the Table Tracker system for nearly a decade as a way to increase efficiency during their fast-paced lunch and dinner business.

Challenge

In October 2016, Cafesano opened a second, larger location with a more spacious patio, full-service bar and express take-out counter.

With capacity to hold 100+ more guests than their original location, operations needed to be as smooth as possible for their grand opening.

Solution

Cafesano’s staff agrees that implementing Table Tracker in their first location nearly 10 years ago has been a time-saver.

With Table Tracker, servers immediately know where to deliver a piping hot Panini instead of wandering around to find a numbered table tent.

When peak rush hits, Table Tracker can save a food runner up to 2-3 minutes per delivery, says Joanne McDaniel, Cafesano’s Director of Marketing.

Knowing that they could rely on Table Tracker provided a boost of confidence needed to manage a second, larger location.

Results

Staff at Cafesano are pleased to be beyond the days of table tents; Table Tracker simply makes their jobs easier, says McDaniel. At the new Cafesano location, staff are able to cover more ground just as efficiently.

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