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Industry: Hospitality “Our customers and staff are amazed (with Table Tracker). A lot of people haven’t seen the system in use before and are impressed by how it works and how the pagers communicate with the kitchen.” - Edwin Arreola, operations ... Keep Reading
Many Happy Returns: The Guest Pager Turns 20
In 1995, LRS saw a messy problem in the lobbies of even the most well-run restaurants. Hungry customers wedged into cramped spaces, waiting for a frenzied host to yell “Smith, party of six!” over the din of a crowded eatery. They crowded the host stand, ... Keep Reading
Case Study: Table Tracker Enhances the “Buffet Your Way” Experience at Pizza Ranch
Industry: Hospitality “The staff absolutely loves Table Tracker. It’s very easy to understand and operate, and it makes their jobs easier.” - Cody Pierce, vice president of marketing Profile: Pizza Ranch is a pizza, fried chicken ... Keep Reading
Collecting Feedback Improves Staff and Patient Experience at AUMC
DOWNLOAD THE CASE STUDY Auburn University Medical Clinic sits on the school’s sprawling campus, deep in the rolling hills of East Alabama. In addition to serving Auburn’s 24,000-plus students, the clinic also provides healthcare services for the university’s ... Keep Reading
Radios Keep Premiere Fitness Club In Tune With Customer Needs
DOWNLOAD THE CASE STUDY The general manager describes this fitness center as the “Waldorf Astoria” of fitness clubs. What sets the gym apart – more than the aesthetics and top-notch amenities – is the service. He says he runs the club like it belongs to the ... Keep Reading
Check Point Guest Surveys Provides Real-Time, Actionable Insights
DOWNLOAD CASE STUDY Alondra Hot Wings Restaurant & Grill is a full-service restaurant with four locations in Los Angles County. The vision of Alondra Hot Wings is to serve quality food for families with exceptional service in a great atmosphere. To ... Keep Reading
On Cue Turns Wait Time Management into a Well-Oiled Machine
DOWNLOAD CASE STUDY Alondra Hot Wings Restaurant & Grill is a full-service restaurant with four locations in Los Angeles County. The vision of Alondra Hot Wings is to serve quality food for families with exceptional service in a great atmosphere. LRS ... Keep Reading
LRS Paging System Improves the Patient Experience at Auburn University Medical
DOWNLOAD CASE STUDY The sits on the school’s sprawling campus, deep in the rolling hills of East Alabama, about 120 miles southeast of Birmingham. In addition to serving Auburn’s 24,000-plus students, the clinic also provides health care services for the ... Keep Reading
Can Starbucks Really Cut Down Wait Time for Customers?
Featured on Consumerist - LRS' case study on average wait times is once again referenced as businesses try to find solutions to cut down on customer wait times. Consumerist asks the question: Will Starbucks be able to find a solution? Read more . ... Keep Reading
