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Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. The reasons are clear: • Great CX cements customer loyalty. Businesses that offer an outstanding customer experience can ... Keep Reading
Case Studies
LRS Connect is Taming the Wild at Katmai National Park
Industry: Hospitality According to the Lead Interpretive Ranger team at Katmai National Park, there is an added dynamic of being located in remote bush Alaska. Finding a product that can reduce stress and create organization can be looked ... Keep Reading
Uncle Julios Finds Success with Two-Way Radios
“By outfitting our team with two-way radios and putting a large number of support staff in headsets (Bussers, hosts, bartenders, food runners, floor and kitchen managers, tableside guacamole and -321 margarita ... Keep Reading
Piedmont Social House Keeps Crowds Happy With Guest Pagers
Industry: Hospitality “Before purchasing the Guest Paging System from LRS, Piedmont Social House had merely taken customers cell phone numbers. However, due to the size of the facility, it was difficult for the staff to hear customers recite ... Keep Reading
Coaches Burger Bar Uses Guest and Staff Paging to Create Consistently Excellent Customer Experiences
“The pagers allow our servers to be available on the floor and attentive to guest needs.” – Stacy Howlett, Co-Owner, Coaches Burger Bar ... Keep Reading
The Pita Post Food Truck Saves Time, Money with Help from LRS Guest Paging System
“It’s a win-win situation. The employees don’t feel rushed and the customer is not tied to a certain spot while they wait.” – Tal Sasson, Owner, The Pita Post ... Keep Reading
Case Study: Costa Solutions shaves 20 minutes off with Paging Systems
Industry: Distribution “It [NPU] exceeded our expectations and shaved an average of 20 minutes per truck. We normally process 4500 trucks per week. That comes out to 1500 man hours a week saved.” -Darrin Gannaway, ... Keep Reading
Case Study: Zankou Chicken Uses Paging Systems to Improve Speed of Service
Industry: Hospitality “The average service time has gone from five minutes down to three and a half minutes.” -Ara Iskenderian, co-owner Profile: Zankou Chicken is a mediterranean fast casual concept that began as a small ... Keep Reading
Lampstand Church creates better worship experience for families with paging systems
Industry: Hospitality “Parents receive the pagers to take with them, giving them the assurance they will be notified if any problems with their children arise so they can respond immediately. It gives people a lot of security and peace of mind.” -Berta ... Keep Reading
Mighty Fine Burgers Shaves One Minute off Wait Times with Table Tracker
Industry: Hospitality “We shaved our guest’s wait time by more than a minute. That’s huge! That’s simply from implementing the Table Tracker.” -Gini Quiroz, Director of Team Member Engagement Profile: Austin-based Mighty Fine ... Keep Reading
