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No one enjoys being in the hospital. But when the staff is able to make a patient’s stay just a bit more pleasant, hospitals want to know so they can spread the word. Last month, HCAHPS rolled out its new five-star quality ratings for hospitals. It ... Keep Reading
The Doctor Will See You Now
With our focus on privacy, confidentiality is paramount to medical facilities today. But when a nurse is shouting a patient’s name in the waiting room, they might as well be wearing a name tag. Can you say “HIPAA violation?” We hate having our business ... Keep Reading
Advance Healthcare Network for Nurses Features New Patient Survey Tool
Featured in Advance Healthcare Network for Nurses - CEO Skip Cass writes about the struggle healthcare institutes are facing with collecting patient feedback. Since the enactment of the Affordable Care Act and tying patient satisfaction scores to Medicare and ... Keep Reading
Advance Healthcare Network Features LRS Patient Survey Tool
Featured in Advance Healthcare Network - CEO Skip Cass writes about the struggle healthcare institutes are facing with collecting patient feedback. Since the enactment of the Affordable Care Act and tying patient satisfaction scores to Medicare and Medicaid ... Keep Reading
Why Do You Have to Wait to See a Doctor?
If you have chronic migraines, it’s possible that you have lived with this problem for quite a while before noticing the migraines have gotten progressively worse and more frequent. You’ve come to the point where “enough is enough,” and you want to see a ... Keep Reading
Video: Check Point Survey
Watch the video below for a short introduction about our survey solution, Check Point. http://www.youtube.com/watch?v=KAqN_LgA6ZA ... Keep Reading
Five Star Funnies: How Long Do You Make Your Guests Wait?
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National Health IT Week: Improve Patient Flow, Decrease Wait Time
September 15-19 is National Health IT Week. This initiative is a collaborative forum and virtual awareness week that assembles key groups dedicated to working together to advance health through the best use of information technology. The healthcare industry ... Keep Reading
Collecting Feedback Improves Staff and Patient Experience at AUMC
DOWNLOAD THE CASE STUDY Auburn University Medical Clinic sits on the school’s sprawling campus, deep in the rolling hills of East Alabama. In addition to serving Auburn’s 24,000-plus students, the clinic also provides healthcare services for the university’s ... Keep Reading
Health Facilities Management References LRS Case Study
Featured in Health Facilities Management Magazine: HFM Magazine talks about how hospitals can improve patient flow by boosting departmental operations and utilizing technology. HFM Mag also cited long-time LRS client Auburn University Medical Clinic for ... Keep Reading
