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Yoder Lumber Improves Forklift Efficiency, Cuts Costs with Butler XP and Forklift Staff Pagers
"Instead of searching for a radio and flagging forklift drivers down, our plant employees can just push a button and the forklift driver arrives within seconds." - Tony Yoder, Chief Production and Technology Officer, Yoder Lumber Founded more than 70 years ... Keep Reading
Communicating to the Modern Customer with Paging and Texting
In Modern Communication, One Size Does Not Fit All At LRS we’ve seen it all – from retail, restaurants, healthcare, churches, manufacturing facilities and so much more, we create solutions to effectively communicate to modern customers. We listen to the ... Keep Reading
Extending your biz solution by harnessing the power of APIs
Picture this: What if the new LRS pagers you just purchased worked with your restaurant’s existing guest management system? What if your new table management solution integrated seamlessly with LRS trackers, giving you one system to manage orders, bump orders ... Keep Reading
How consumers are reshaping the restaurant industry: Spotlight on Millennials
At the turn of the century, Strauss and Howe published Millennials Rising: The Next Great Generation. In it, they defined this generation, the millennials, as those born roughly from 1982 to 2004. Our recent research paper, The Gravitational Pull of ... Keep Reading
6 causes consumers value (and why you should too)
As operators of restaurants and service-oriented businesses, we often focus on satisfying consumers’ tangible needs. You know, those traits they can see, smell and taste. After all, those are what we – and our customers –perceive as quality. As outlined ... Keep Reading
Wait Happens… but are you taking advantage of it?
Let’s face it. Everyone hates waiting. Whatever the service – waiting for a table at a café, for your laptop to be looked at or for car repairs, Consumer Reports says that for 62 percent of consumers, waiting is the most stressful aspect of the retail ... Keep Reading
From intuition to information: How IoT and Big Data are transforming operational insights
It used to be that when management wanted to improve operational efficiency, they’d just open their eyes and ears. Combining observation with industry best practices – and a healthy dose of intuition – would ideally lead to improvement. Today there’s no ... Keep Reading
How to avoid “12X Syndrome” in customer satisfaction
As a business owner, you know there’s truth in the old adage “You can’t please all the people, all the time” – especially in a service-oriented industry. Restaurants. Hotels. Resorts. No matter how great a facility and staff you have, it’s inevitable. ... Keep Reading
Are restaurants serving up what their customers demand?
If there’s one constant in the restaurant industry, it’s change. Changing tastes in cuisines, advancing technology, new kitchen techniques and the ever-present rising customer expectations. A restaurant’s adaptability to these changes can decide if ... Keep Reading
