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Mighty Fine Burgers Shaves One Minute off Wait Times with Table Tracker
Industry: Hospitality “We shaved our guest’s wait time by more than a minute. That’s huge! That’s simply from implementing the Table Tracker.” -Gini Quiroz, Director of Team Member Engagement Profile: Austin-based Mighty Fine ... Keep Reading
3 examples of success – technology innovations in fast casual
The fast casual segment is continuing to shape the restaurant industry. In our increasingly connected world, new technology is playing a huge part in improving business operations and pushing competition to step it up a notch. Fast casual restaurant operators ... Keep Reading
Wait Happens… but are you taking advantage of it?
Let’s face it. Everyone hates waiting. Whatever the service – waiting for a table at a café, for your laptop to be looked at or for car repairs, Consumer Reports says that for 62 percent of consumers, waiting is the most stressful aspect of the retail ... Keep Reading
It’s fast. It’s casual. It’s … PIZZA?
When a moon hits your eye like a big pizza pie, that’s amore. When Dean Martin first recorded his signature song over half a century ago, he wasn’t crooning about Domino’s or Papa John’s. But the song does reflect Americans’ continuing love affair with ... Keep Reading
Case Study: Table Tracker Improves Operations at Labriola Ristorante
Industry: Hospitality “Our customers and staff are amazed (with Table Tracker). A lot of people haven’t seen the system in use before and are impressed by how it works and how the pagers communicate with the kitchen.” - Edwin Arreola, operations ... Keep Reading
Are we buying what’s on tap at self-serve bars?
More than ever, food service operators are adopting technology to improve customer engagement. At the 2015 Nightclub & Bar Show in Las Vegas, Jon Taffer had a few choice words to say about this trend in the beverage service industry. The host of ... Keep Reading
Restaurateurs want more from tech than operational efficiency
When the National Restaurant Association Show 2015 opened last month, one item stood out on the menu: Technology. No surprise there. Over 50 percent of restaurants say they’re spending more on tech initiatives than they did last year. And that ... Keep Reading
Restaurants hike IT investments … but it’s not what you think
These days, almost every company has an IT budget, regardless of the industry. The restaurant industry is no exception. After all, there’s more to running a restaurant than what customers observe. Like any company, there’s a lot of back office infrastructure ... Keep Reading
LRS Presents the Next Evolution in Guest Management
20 years ago, LRS saw a problem brewing in the crowded lobbies of restaurants everywhere – frenzied hosts and hostesses trying to manage long lists of hungry customers over the din of a busy dining room. So we invented a better way – and the guest ... Keep Reading
